Our goal is 100% customer satisfaction. We will gladly adjust any service you receive within 2 weeks of the original service. We do not offer refunds, exchanges, or credits on salon services or gift certificates. All pricing is subject to change and at the discretion of your service provider. Please note our cancellation policy. Credit cards are required to book an appointment. Same day cancellations are subject to a 50% fee. No shows are subject to 100% fee.